How to use iGainspark SaaS (Tutorials)
Below are some handy tutorials on how to use iGainspark SaaS Loyalty Platform
Getting Started : A Beginning...
Understanding Loyalty Structure - A Beginning
This video will the Business Owner to understand overall Loyalty Structure i.e. the Company, the Brands and the outlets based on the information used at the time of registering for the SaaS License Model.
Getting Started with DIY Loyalty Platform
This video will help Business Owner to have the first overview on how to get started with the Platform. What to check first few things. Yes, they can explore more further as this is a DIY platform.
Member Enrollment
This video will help you understand how your customers can enroll in your loyalty program through the Loyalty portal using SIGN UP process
Create Tiers
This video will help the Business Owner create additional Tiers in the Loyalty Program.
Create Segments
This video will hep Business Owners to create Segments of it's Loyalty members. A powerful feature to look at existing customer base and tune campaigns accordingly.
Campaigns : Loyalty Rules and Offers
Create Loyalty Rules
This video will help the Business Owner to Create Loyalty Rule to issue points to the loyalty members when they transact with the system.
Create Offer Rules
This video will help the Business Owner to Create Offer Rules. E.g. BUY 5 Pizzas and GET 1 FREE or BUY 10 Cappuccino and GET 11th FREE etc.
Gamification : Auction , Promo Campaign etc.
Create Auction
This video helps the Business Owner to create a new gamification campaign which helps create deeper engagement between the business and loyalty members.
Create a Promo Campaign
This video will help the Business Owner to create Promo Campaign as part of its Loyalty Campaign Strategy with iGainspark SaaS Loyalty Platform
Renew or Upgrade Licence Plan & TOPUP of Gifting Account
Renew or Upgrade SaaS Loyalty Plan
This Video helps the Business Owner to Renew or Upgrade the SaaS Loyalty license plan.There are 3 License plans available viz. Basic, Standard and Enhanced.
TOPUP eGifting Catalogue Account
This video will help business owners to TOPUP their eGifting Catalogue Account. e-Gifting catalogue account when TOPPED UP will unlock access to 2000+ evouchers of global brands.
Data Management: Upload CSV Excel, Assign User etc.
Data Mapping of Transaction File
This video will help Business Owner to understand, how to map the fields of a transaction file ( CSV or Excel) which he or she would upload on regular basis. This is a one time activity before uploading the file.
Upload Transaction File
This video will help the Business owner to understand the steps to upload the PoS Transaction File ( CSV or Excel) into the Loyalty Platform.
Assign Menu and Privileges
This video will enable the Business Owner to assign the Menus and Privileges to the Outlet or Staff Login or Others Users enrolled in the program.